Solving Problems with Design

Description

Connect - Learn - Grow
Tune in as Zach Pousman shares how to apply a design thinking approach to create a sales process that works!
When you think of the word ‘design,’ what comes to mind? Aesthetics? Graphics? Sure – but there’s so much more! Tune in to this episode as Zach Pousman shares how to use the concepts of ‘design’ and ‘design thinking’ to:

• Solve real business problems
• Collect data and understand your customers
• Craft a process to help your customers achieve their goals
• Grow your business as a result

All participants in this month’s OneMoreCustomer event will receive a free copy of Fran Tarkenton’s e-book One More Customer.

For more information about this unique event visit http://onemorecustomer.com/info/

ABOUT OUR GUEST
Zach Pousman, who leads the team at Helpfully (http://www.helpfully.com/), is a convener of today’s best talent and tomorrow’s best ideas. Zach has a background deep in theory- and practice-centered work in Human Computer Interaction. Zach is also skilled at ethnographic fieldwork and acts as the chief facilitator for Helpfully. Zach has consulted with Fortune 500 and startup companies including Coca-Cola, Verizon Vehicle, Citibank, Blackrock, and Anthem Blue Cross to discover digital opportunities and bring new digital products and platforms to market. Zach has a philosophy degree from the University of Chicago, and holds a Masters in Human-Computer Interaction from Georgia Tech, where he was a member of the Information Interfaces Group.